Process of Registration by Taxhub
Upload the basic Documents
Choose your requisite plan and pay the fees
Taxhub will draft the Notice & send it to the Party
Taxhub will prepare for court trial process
Taxhub will appear before court to present facts
What is Consumer Complaint?
You can take immediate action if you are facing problems with a product or service you have acquired! You can file a Consumer Complaint at the end; however, you should send a legal notice to the vendor or service which is really essential.
Customers have the right to request compensation in consumer court/forum & file Consumer complaints against the company if they fail to serve good service or useful products. Consumer got several rights under the 'Consumer Protection Act, 1986' as a consumer. You can also seek relief under the law by filing a Consumer Complaint if a seller has sold you a defective poor product or a service provider has delivered insufficient service.
Any individual who purchases services or products for personal use and not for business or resale is known to be a consumer. A consumer is someone who is prejudiced by advertisement and marketing or is the decision-maker whether or not to buy an item at the store.
Procedure of filing Consumer Complaint
Following are the steps which need to be followed for filing Consumer complaint.
• Send a Written Notice
The very first step is to send a written notice to the Seller/provider or Manufacturer enlightening the problem and the reason why you are hopeless and not satisfied with the product or service.
• Wait for Reply
The company will likely answer your issue once you send the legal notice and may offer you reasonable compensation. You must know what reasonable compensation at this stage is acceptable to you.
• Choose Forum
You can approach the appropriate consumer forum/commission based on the value of goods or services you have bought or the compensation you claim. Those include District Forum, National Commission, or the State Commission.
• File Complaint.
Each forum has an approved format you must obey while filing the ‘written Consumer complaint.’ You must attribute all the relevant documents supporting your consumer complaints such as receipts, invoices, communication in writing (emails and SMS), delivery challans, etc.
Basic Documents Required for Consumer Compliant
• Application compilation before the Consumer Court Containing an index page
• Vakalatnama/Letter of Authority (In case any other person is representing in your behalf of your case)
• Application for condoning of the delay (It is used in case of delay in Submission of Complaint)
• Copies of Notices sent to the seller, vendor or service provider
• Copies of Consumer Complaint and Notices (Recommended with five copies with additional copies for each opposite party)
4,999/-
All Inclusive Fees
| Consultancy and Briefing of Facts |
| Drafting of Complaint Notice |
19,999/-
All Inclusive Fees
| Consultancy and Briefing of Facts |
| Drafting of Complaint Notice |
| Drafting of Case & Filing before the court of Law |
24,999/-
All Inclusive Fees
| Consultancy and Briefing of Facts |
| Drafting of Complaint Notice |
| Drafting of Case & Filing before the court of Law |
| Appearing Before the court for hearing of matter |
Benefits of Filing Consumer Complaint
A complete refund of the amount you have paid for the Goods or services
Reimbursement of all 'legal costs' incurred in filing the Consumer complaint
If the 'sale or purchase' was made online, the place mentioned in terms of service for dealing with disputes should be chosen for filing the Consumer complaint on the seller's website
The seller may be well-ordered to discontinue his/her imbalanced trade practice
Full/Partial Compensation for any loss or suffering (as well as 'mental agony')
The defected product should be either rectified or replaced in case of goods or services shortages
